| Answers |
| · What is an auctioneer?
A person who sells or offers or attempts to sell property at auction. The term includes any person who holds himself out as engaged in the business of selling property at auction.
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| · What is an auction or sale at auction?
The offer to sell property by an auctioneer to the members of an audience congregated for the purpose of making bids for the purchase of the property in an effort by the auctioneer to advance the amount of the bids to obtain the highest or most favorable offer.
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| · How do I know the person is a licensed auctioneer?
You can check online with the Department of State Professional Licensing Bureau. You can ask to see their license.
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| · Where do I have an auction?
Outside, move to a hall, or auction house. Many times, firehalls are used for auctions.
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| · How do people know about the auction?
Advertising by the Auctioneer, Auctioneer’s website, Auctionzip.com, newspapers, direct mail, email, signage.
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| · What can I sell at auction?
Almost anything. There are some rules and regulations that govern what can and can’t be sold. The professional auctioneer should know these things. ATF (alcohol, tobacco, firearms), Game Commission, Federal and State laws play a big part in what can be sold. Home collections, business downsizing.
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| · Can I sell my home at auction?
Yes. Definitely. It is probably the best way to sell your real estate. You don’t get the first offer that comes along, but the highest offer offered. Generally, more people at one time willing to make offers. You can also sell your business, real estate lots, etc.
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| · Can I sell my collection?
Yes. With specialty auctions, usually generates a concentrated group of people for competitive bidding which brings high dollars.
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| · Is there a cost to buy/register?
Some auctions do require a deposit which would be in the terms and conditions of sale. There is something known as a buyer’s premium. This is a cost to buy, generally a percentage which actually belongs to the seller, but in many cases is signed over to the auctioneer and stated in the contract.
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| · Should I have a contract?
Yes. Prior to conducting an auction sale, an auctioneer shall enter into a written contract, in duplicate, with the owner or consignor of the property to be sold, containing the terms and conditions upon which the licensee agrees to conduct the auction sale.
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| · Is there sales tax at an auction?
This depends on the type of auction.
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| · Can I file a complaint?
Yes. With the Dept. of State. It must be in writing and signed. This avoids erroneous complaints.
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| · What is proper Auctioneers conduct?
This also includes professional conduct of the auctioneer and crew/staff. They should never criticize, condemn, or complain. Off color jokes are not good. Light humor is good. No foul/vulgar language.
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| · What do I do when I get to the auction?
Get there early. Register and receive a bidder’s number. Find a place to sit. You sometimes have to bring your own chair/boxes. Examine the merchandise. Some people make a list of what they are interested in bidding on, or bring a list of what you are interested in bidding on. The auction should start promptly with a welcome and terms and conditions of the sale. Then start bidding. Don’t forget to pay for your items. Be careful to keep an eye on your purchased items. They are yours and your responsibility.
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| · What do they mean/what is meant by “the sound that sells?”
The sound that sells. Auctioneers usually sound different from each other. This is called a chant or call. Some are fast. Some slow. Some almost melodic or rhythmic. It should be clear and understandable. (A good PA system helps.) It should generate excitement.
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| · How do I bid?
With your bidder’s number. Don’t be afraid to call-out to the auctioneer to get their attention. Let the auctioneer see your number for proper book-keeping (recording).
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| · Can I see/examine the items being sold?
Yes. You should examine before you buy. Be wary of an auction where you are not aloud to examine the items.
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| · How do I know who I am bidding against?
Many times you don’t, but you can ask to know who you are bidding against. It may be an absentee bidder or someone being discreet.
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| · What is Misleading ad/advertising?
Any misleading or untruthful advertising. Knowingly making any substantial misrepresentation. Knowingly using false bidders, cappers, or puffers. Knowingly making any false promise of a character likely to influence, persuade or induce. A continued or flagrant course of misrepresentation or making false promises through agents or apprentice auctioneers. Any act or conduct in connection with a sales transaction which demonstrates incompetency, bad faith or dishonesty.
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| · How do I pay?
Cash, check, Master Card and Visa are accepted. Please note that Items MUST be paid for prior to leaving the auction hall.
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| · What are the terms/conditions?
The rules of the auction. The specific terms of how bidders are to bid, pay for items, and removal of the goods. Must be stated before the bidding begins.
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| · How are items sold?
Generally, in as-is condition, with no warrantee.
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| · What are the charges for an auction?
They vary and are negotiable. Tag sale. If you have enough personal property for a tag sale, you likely have enough for an auction. Before you commit to a tag sale, check with an auctioneer.
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| · What is an appraisal?
An estimate or opinion of value, based upon relevant and factual data, as of a given date, and is usually in writing. Can either be verbal or a written document, although only the latter is valid for legal purposes such as probate, divorce, estate settlement.
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| · What does Times the money mean?
This term is used to indicate that the bid price will be multiplied by the number of items in the current lot and that you must take all of the items. For example, if there are ten items and you bid $5, your bid is $5 for each item so your total bid is $50. (10 items x $5 bid) = $50 total price.
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| · What does Choice mean?
This term means if you are the high bidder you can choose whichever item or items in the lot you want. You will be charged the bid price for each of the items you choose. For example, if you bid $5 on a choice of five items and take three, you will be charged $15. (3 items chosen x $5 per item) = $15 total price.
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| · What is One Money?
Several items are sold together in one lot for the bid price. You are going to buy everything in the lot for the amount you bid. (bid price = total price)
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| · What is the Current Bid?
The price to which an item has been competitively bid, and for which it will be sold if no other bids are placed.
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| · What is an Absentee Bid / left bid?
Any bid left or transmitted to Braxton's. Usually the buyers are unble to attend and have the auction company bidding on their behalf on the item or items that they have interest in.
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| · What is a Lot?
Everything included for one price or for one money at the auction that you will get if you are the winning bidder. If the auctioneer says you are bidding on a desk, a chair, and a desk lamp for “one bid price” or for “one money “ you get all three items as one lot. If the auctioneer sells the desk, then the chair, then the lamp, or he sells choice of the desk, chair, or lamp, then they each represent a separate lot.
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| · What is a Consigner?
The person for whom we are selling the merchandise is the consigner. We represent the consigners and own very little, if any, of the merchandise we sell.
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| · What if there a tie bid?
When the auctioneer says sold, there is no more auctioning unless a bid assistant has incorrectly led another bidder to believe they were the high bidder, or there is confusion as to actually won the bid. In this case the auctioneer will open the bidding back up but only to the two bidders who were involved, no other bidders will be allowed. The auctioneer has total control of this decision.
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| · What is a 10% Buyer's Premium or Buyers Fee?
The buyer's fee is a supplementary commission paid by the buyers. This fee is assessed to compensate for the enormous amount of labor involved in picturing and listing the merchandise on our website. We also provide other services to buyers such as acceptance of personal checks and credit cards that we would not be able to provide without the premium. Everyone who is bidding is paying the same fee and should bid accordingly. For example, if you bid $90 on an item at the auction you will be charged $99 for the item.
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| · What is a Clerk?
The person who records the price, winning bidder, description, and special terms of each lot sold - is the clerk.
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| · Who are Bid Assistants, Ringmen, Floor Help?
Bid assistants are the Braxton’s Auction78.com staff members who are out in and around the auction crowd and responsible for spotting bids, answering buyers questions, and helping buyers to know if they are the high bidder. They can also explain the next bid required. If you need any help, find a bid assistant.
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| · What are the Cashiers abilities?
The cashier(s) in the office are responsible for registering bidders and collecting the money for purchases. The cashier doesn't watch the auction or have direct knowledge of the auction merchandise and is therefore not authorized to make any adjustments to invoices. The cashiers are just messengers so please treat them courteously. If you want to review the auction video to confirm a sale price or announcement, you can contact an auctioneer, bid assistant, or clerk after the auction. We will gladly review the tapes with you to get your situation resolved.
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| · What does As-is mean?
Items sold at our auctions are sold as-is, where is. This means that no warranties are provided and no returns are accepted. By having the winning bid on an item, you acknowledge your legal obligation to pay for that item. Inspection periods are always offered before the auction and all questions about an item's condition should be addressed at that time. The only exceptions are when an item is listed with a condition score of 1 or the auctioneer specifically says that a particular lot is sold with a guarantee. This guarantee is authorized by the consigner only and is for the lot specified by the auctioneer. Please note that we make every possible effort to inform the audience if there is a known defect, flaw or problem with the item that we are selling.
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| · Why do we use Video recording?
Braxton's video records all auctions for security and bidding back up. In the event of a dispute, the video tape is reviewed and a credit will be issued if we find Braxton's was wrong in the clerking process. Video is also used to ensure that each person take only their purchased merchandise. We have been blessed with only have a few issues in the past 20 years.
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| · Why not use eBay or the eBay drop-off?
They advertise and sell it to the world. What if you don’t have a computer? Most items are common in the world market. An auctioneer can take items on consignment for less commission than ebay profit charges. Sitting there at the auction with all the excitement. The eBay drop-off charges a hefty commission and usually has a charge if an item does not sell.
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